Executive Housekeeper

Maison Dalabua is a boutique property in Luang Prabang, focused on warm service and well-kept surroundings. We are looking for an experienced Executive Housekeeper to manage our Housekeeping team and ensure consistently high standards of cleanliness, comfort and presentation throughout the property.

This is a full-time management position for someone who is organised, hands-on and confident in leading and training a team.

Key responsibilities

• Lead and supervise the Housekeeping team to ensure all rooms and public areas are cleaned and presented to standard.
• Plan daily work schedules and allocate tasks to room attendants and public area staff.
• Inspect guest rooms and public areas regularly, identifying and correcting any issues.
• Coordinate closely with Front Office and Maintenance to handle arrivals, departures and room maintenance.
• Manage housekeeping stocks and orders for linen, cleaning materials and guest amenities.
• Train, coach and support team members in cleaning procedures, safety and guest service.
• Prepare and keep accurate records related to housekeeping operations as required by management.
• Support a safe, tidy and respectful work environment for all team members.

Requirements

• Previous experience in Housekeeping in hotels, with at least some years in a supervisory or management role.
• Strong leadership and people management skills, with the ability to motivate and guide a team.
• Good organisational skills and attention to detail in all areas of cleanliness and presentation.
• Ability to plan work schedules and respond quickly to operational needs.
• Basic computer skills for reports, stock control and communication.
• Ability to communicate clearly with colleagues at all levels; English an advantage.
• Willingness to work on-site in Luang Prabang on a full-time basis.

What we offer

• A written employment contract and salary paid every month, on time.
• A share of the service charge, on top of the salary.
• Paid annual leave and public holidays.
• Medical expenses reimbursed up to a yearly allowance.
• A meal allowance paid on top of the salary.
• Work uniforms made to your measurements.
• Training in service standards, new skills and languages.
• A friendly, respectful team where people help each other and good work is recognised.
• A yearly performance review, with a bonus for good results.